Condensate freeze-ups
Subzero nights freeze exterior condensate drains on high-efficiency gas units — the classic January no-heat.First move: don't keep resetting it. Call with the symptoms and frequency.
Condensing helpBoiler quit in New Hampshire? Every cold hour matters. Call (888) 766-1474 now — fuel type and symptoms route you to a local pro.
General inquiries: 7 AM–7 PM · Emergency calls: 24/7 · (888) 766-1474
Every city below has its own repair hub — local triage, local pros, one 24/7 line: (888) 766-1474.
The fault map follows the fuel map — and each one starts the same way: a call.
Subzero nights freeze exterior condensate drains on high-efficiency gas units — the classic January no-heat.First move: don't keep resetting it. Call with the symptoms and frequency.
Condensing helpAbove-ground tanks wax fuel in single-digit cold and starve the burner.First move: don't keep resetting it. Call with the symptoms and frequency.
Oil boiler helpFlame sensors and igniters in older atmospheric gas units — the boiler tries, fails, and locks out.First move: don't keep resetting it. Call with the symptoms and frequency.
Ignition helpNozzles, electrodes, and filters — worse after skipped annual service — plus zone-valve failures that leave rooms cold.First move: don't keep resetting it. Call with the symptoms and frequency.
Burner helpDon't diagnose alone. Call — describing the symptoms by phone can help clarify the next step.
Call (888) 766-1474New Hampshire's second-home heating problem.
New Hampshire has more seasonal and second homes than most states — lake houses, ski-area condos, North Country camps — and an unoccupied house with a failed boiler is a frozen-pipe disaster discovered in spring.
If you winterize or intermittently occupy a New Hampshire property, the heating system needs a plan, not just a thermostat setting: minimum-temperature monitoring, a local contact who checks the house, and a boiler that has been serviced before the season.
The failure pattern is consistent: a boiler that limps through December dies in a January cold snap, and nobody knows for weeks. Before the heating season, a service visit that covers the burner, controls, and freeze-protection basics is the cheapest insurance a seasonal homeowner buys.
If you are staring at a dead boiler in a house that sat cold, call — the triage treats unoccupied-house no-heat as a freeze-damage assessment first and a repair second.
Not listed? Call anyway — the footprint keeps growing.
The footprint covers Manchester, NH and keeps growing across New Hampshire. Unlisted town? Call anyway.
No assumptions: coverage and fuel type confirmed on every call.
Coverage question? One call settles it — ZIP check included, free.
Call (888) 766-1474How it goes, start to finish.
Call (888) 766-1474. No menus, no hold maze — describe the problem your way and triage starts on the spot. Free.
Gas, oil, steam — each fails differently. Your ZIP, fuel type, and symptoms route you to the right diagnosis from the start.
The pro tests instead of guessing, tells you what's wrong plainly, and agrees pricing with you first. Then the work begins.
What every call comes with.
Answered by specialists, day and night. Emergency calls 24/7 — every call starts with fuel and symptom questions, not a script.
Matched to a local pro. Your call routes to someone who knows your area's housing stock and fuel mix.
Plain-language findings. The diagnosis is explained before anything is authorized, in words that make sense.
You approve everything. Pricing discussed first — no surprise line items, no work you didn't ask for.
Straight answers before you call.
We are rolling out city by city, starting with Manchester and southern New Hampshire. Call with your ZIP code — coverage is checked live on the call, and the service area grows as new cities launch.
Yes — it changes the entire triage. Oil faults center on the burner (nozzle, electrodes, fuel supply, and in NH, outdoor-tank cold issues); gas faults center on ignition, flame sensing, and condensate. Tell us the fuel type on the call and you will get the right diagnostic questions immediately.
If indoor temperatures are falling toward freezing, treat it as urgent — at subzero temperatures pipes can freeze within hours. Call the emergency line any time; Ask whether a contractor is available; do not assume a same-night dispatch. While waiting, open cabinet doors under sinks on exterior walls and let taps drip slightly.
It can be — above-ground outdoor tanks are common in New Hampshire, and in single-digit cold the fuel can gel and starve the burner. If your no-heat call follows a cold snap and you have an outdoor tank, say so first; it changes the triage completely.
Yes — steam survives in New Hampshire's oldest housing, especially mill-era buildings. Describe the water level in the sight glass, any banging, and which radiators are affected; steam triage is its own discipline and the phone questions reflect that.
Call (888) 766-1474 — describe the symptoms, check your ZIP, and get connected.