In Malden’s triple-deckers, one atmospheric gas boiler often heats the whole building — which makes ignition faults a multi-household event. The signature call: the boiler locks out overnight, three units wake up cold, and everyone calls the landlord at once. The fix is usually the same ignition-train fault as a single-family home — fouled flame sensor, weak igniter, tired thermocouple — but the triage asks one extra question: is it every unit, or just one? Every unit points at the boiler; one unit points at a zone valve, a thermostat, or air trapped in that unit’s radiators.
Landlords should know the pattern: a boiler that needed a reset last month and locks out tonight was warning you. Annual cleaning — burner, flame sensor, ignition check — prevents the overwhelming majority of these calls, and it costs far less than a January emergency visit across three unhappy tenancies. If the whole building is cold right now, that is an emergency call, not a wait-until-morning one.